Privacy Policy

Effective Date: June 1, 2026

Welcome to the Privacy Policy of Casino Zoome ("we," "our," "us"). We are committed to protecting and respecting your privacy in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth) and other applicable laws. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services.

1. Information We Collect

We may collect and process the following types of personal information:

Identity Information: such as your name, date of birth, and gender.
Contact Information: including your email address, postal address, and phone number.
Account Information: username, password, and other registration details.
Financial Information: payment details, transaction history, and billing information.
Technical Data: IP address, browser type, device information, and usage data.
Marketing and Communications Data: your preferences in receiving marketing from us and your communication preferences.

2. How We Collect Your Information

We collect personal information directly from you when you:

Register or create an account on our website.
Make deposits, withdrawals, or other transactions.
Contact our customer support team.
Participate in promotions, surveys, or contests.

We may also collect information automatically through cookies and similar technologies when you use our website. For more information, please see our Cookie Policy.

3. Use of Your Information

We use your personal information to:

Provide and manage your account and access to our services.
Process transactions and payments securely.
Verify your identity to comply with legal and regulatory requirements.
Communicate with you regarding your account, promotions, and updates.
Improve our website, services, and customer experience.
Prevent fraud, money laundering, and other unlawful activities.

4. Disclosure of Your Information

We may disclose your personal information to:

Service providers and partners who assist us in operating our business, such as payment processors, IT service providers, and marketing agencies.
Regulatory bodies, law enforcement agencies, or other government authorities as required by law.
Other third parties with your consent or as otherwise permitted by law.

We ensure that any third parties to whom we disclose your information are bound by confidentiality and data protection obligations.

5. International Transfers

Your personal information may be transferred to and stored in countries outside Australia. We take appropriate steps to ensure your information is protected in accordance with this Privacy Policy and applicable laws.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Your Rights

You have the right to:

Access the personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of your personal information, subject to legal and regulatory obligations.
Withdraw your consent to processing where applicable.
Object to or restrict certain processing activities.

To exercise these rights, please contact us using the details below.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. For detailed information on how we use cookies, please visit our Cookie Policy.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically. The updated policy will be effective as of the date indicated at the top of this page.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Casino Zoome Privacy Officer
Email: [email protected]
Phone: +61 2 1234 5678
Address: 123 Gaming Street, Sydney, NSW 2000, Australia

Thank you for trusting Casino Zoome with your personal information.